Pogo Game Subscription

RENEWAL QUESTIONS

I use Recycle Bank or My Coke Rewards to renew my membership. Am I eligible for rewards?

Unfortunately, membership rewards for members who use Recycle Bank or My Coke Rewards are not available at this time. To be eligible for Renewal Rewards, you must be on an automatically renewing subscription plan with a valid credit card or PayPal account details on file.

What happens if I switched from one-time payment PayPal plan to automatically renewing subscription with PayPal? Will I get a reward?

Yes. As long as you switched plans after the automatically renewing subscription with PayPal program started (on December 17, 2013) and before your subscription period ended.

What happens if I am on an automatically renewing monthly plan and upgrade to a 1 year membership plan? Will I get a reward?

Yes. If you renew onto an annual plan that is an automatically renewing subscription with a valid credit card or PayPal account details on file, you will receive your Renewal Rewards of 100 Pogo Gems and 1 month of free Club Pogo game time upon validation of your renewal.

UPGRADE QUESTIONS

What happens if I am on Club Pogo game time (My Coke Rewards/Club Pogo Gift Subscription/PayPal Club Pogo subscription) and upgrade to a monthly or annual subscription plan that is eligible for rewards?

Congratulations! Once you become a subscriber on a monthly or annual plan that automatically renews, with a valid credit card or PayPal account details on file, you are now eligible to receive Club Pogo Renewal Rewards! You will receive your rewards upon your next valid renewal.

What happens if I add Club Pogo game time (My Coke Rewards/Club Pogo Gift Subscription/PayPal Club Pogo subscription) to my existing monthly or annual subscription plan? Will I receive rewards for that time?

No, only renewals as part of your monthly or annual automatically renewing subscription plan with a valid credit card or PayPal account details on file count towards Renewal Rewards.

OTHER QUESTIONS

Do I have to keep my credit card information or PayPal account details on file at all times to be eligible for rewards?

No, you do not have to keep your credit card information or Paypal account details on file at all times to be eligible. However, you should rest assured that your information is safe with us. Should you choose not to keep your billing information on file, please make sure it is available at least 7 business days prior to your automatic renewal date to be eligible for rewards.

Can I just renew right now?

While we appreciate your dedication, it is currently not possible to renew your membership at a time different than your automatic renewal. For example, if your subscription is due to renew in March of next year, then you won’t be able to get your rewards for renewing until then – and additional subscription time is added after the renewal date

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